DevOps开放最佳实践库

开放实践库是一个开源的、由社区驱动的最佳实践和工具的启发知识库。

How Might We _____ ?

What is it? HMW, short for “How Might We …?”, is an analytical technique relying on actionable questions asked from a particular point of view on a specific problem. They can be used to spur creative problem solving and produce insights, which lead to significant innovation. It can be used for Brainstorming, but is not necessarily a brainstorming approach. HMW is frequently used as part of Design Thinking sessions. You need a challenge, a Point of View and a set of relevant questions starting with “How Might We …?

Force Field Analysis - Force Field Map

What is it? This is a simple way for evaluating the forces pro and con that are at play with regards to certain change. Typically, this is a change the organization is interested in or faces. This is a method coming from the field of Social Science and developed by Kurt Lewin. Dave Gray has introduced a map (Force Field Map), which provides an excellent canvas for having a conversation with all participants in front of a flipchart or whiteboard.

Whole Product Plotting

What is it? A visual approach for scoping the most important features of a product/service. It is a drawing of multiple concentric circles, each of which represents an additional layer of details for the product/service. At the core are the generic product/service characteristics (features), followed by minimal conditions circle (must haves), an augmented product circle, a potential circle (differentiations and customer retention features) and additional circles if required. Why use it?

Design The Box

What is it? This Design Thinking practice is exactly what the title says - the team members have to imagine the box/packaging for a new product. They need to come up with slogans that correspond to the essence of the product/service, highlight the most important valuable features it aims at. It gets the team to think from a big picture perspective and from the shoes of the potential customers and to start designing a new product/service.

News Headlines aka Cover Story

What is it? This Design Thinking practice intends to suspend disbelief, doubts and imminent focus on the daunting task at hand (design of a new product or service). It is forcing participants to start with the end in mind by imagining a distant future in which the product/service has been super successful and provoked the admiration of the public. The participants start by listing a set of headlines and draft a popular magazine article outlining the success of the product/service and the organization.

How-Now-Wow Prioritization (Matrix)

What is it? How-Now-Wow is a prioritisation matrix / idea selection tool, which is often combined with Brainstorming, HMW, Design of Experiments. It compares and plot ideas on a 2x2 matrix by comparing the idea’s difficulty to implement with its novelty/originality. Why use it? This practice opens up the product development for the whole team Developing new products goes hand in hand with generation of ideas, hypothesis and their testing/validation. Unfortunately, it is mostly impossible to test and evaluate all ideas and hypothesis we can come up with.
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