Target Outcomes

What is it?

• A tool to capture and articulate the goals and outcomes a team are striving to deliver.
• Can include customer (end user) based outcomes as well as business and capability based outcomes.
• Often harnesses and summarises the findings and learnings from other Discovery practices into a finite set of statements that can be publicly displayed for team and stakeholders to regularly reference.

Why use it?

• Helps achieve alignment and focus across stakeholder groups and team members.
• Helps focus on achieving measurable customer and business outcomes / impacts as opposed to purely outputs.
• Provides a visual reminder to all on the current outcomes of focus and can be used to help with prioritisation / filtering of upcoming work items.

Further Information

• How to create measurable outcomes - http://www.gabriellebenefield.com/mobius/how-to-measure-value/